GetResponse vs Mailchimp
Side-by-side comparison of features, pricing, ratings, and alternatives.
GetResponse is an email marketing and marketing automation platform offering AI-assisted email content generation, drag-and-drop automation workflows, landing pages, popups and forms, and SMS and web push campaigns, plus e-commerce features like abandoned cart recovery. Higher tiers add webinar hosting, a website builder, and paid course and community tools for creators monetizing an audience. Plans scale by contact list size, with Starter, Marketer, and Creator tiers priced from about $19/month at 1,000 contacts and a custom Enterprise tier adding SMS marketing, transactional email, and single sign-on. GetResponse serves a broad mix of entrepreneurs, e-commerce stores, and creators -- the company states it serves more than 350,000 customers across 160+ countries.
Mailchimp is a widely used email marketing platform offering campaigns, automations, landing pages, and audience management, popular with small businesses. It has expanded into a broader marketing suite.
Free tier for small lists; paid plans scale with contacts.
- Combines email, automation, landing pages, and webinars in one platform rather than separate tools
- Pricing scales predictably with contact list size
- Creator tier's course/monetization tools differentiate it from pure email tools
- Annual billing offers a meaningful discount (~18%) over monthly
- Easy to start
- Good automation
- Broad marketing features
- Free tier available
- Costs rise quickly as contact list size grows across all tiers
- SMS marketing and transactional email are reserved for the custom Enterprise tier
- AI content generation is capped on the entry-level Starter plan
- Gets expensive as lists grow
- Pricing counts all contacts
- Some advanced features gated
What reviewers say
GetResponse Reviews
No reviews yet.
Mailchimp Reviews
4.7 (3)Great email-marketing
Mailchimp has been part of our stack. Broad marketing features. Minor gripe: gets expensive as lists grow. Would recommend.
Recommend Mailchimp
Mailchimp has been part of our stack. Broad marketing features. No real complaints. Would recommend.
Great email-marketing
Tried Mailchimp recently. Free tier available. No real complaints. Would recommend.
More alternatives & similar tools
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The Verdict
AI-generated from listing dataMailchimp is the safer default for small businesses needing straightforward email and automation with a free tier, while GetResponse adds webinars, SMS, and course tools at higher cost and complexity.
Key differences
- •GetResponse includes built‑in webinars, SMS/web push, and creator course tools; Mailchimp does not.
- •SMS and transactional email are only in GetResponse’s custom Enterprise tier, not in Mailchimp’s standard plans.
- •Mailchimp offers a free tier for small lists; GetResponse’s freemium does not specify a free‑mail limit.
- •GetResponse provides 24/7 chat support; Mailchimp’s support details are not specified.
- •Mailchimp explicitly offers an API; GetResponse’s API availability is not mentioned.
Pricing & value
Mailchimp has a free tier and scales with contacts; GetResponse costs rise quickly as list size grows.
Ease of use / learning curve
Mailchimp is described as easy to start; GetResponse bundles many features, increasing complexity.
Features & depth
GetResponse adds webinars, SMS, web push, landing pages, and course creation beyond basic email.
Integrations & ecosystem
Mailchimp lists an API as available; GetResponse does not specify API or integration details.
Support
GetResponse offers 24/7 chat support; Mailchimp’s support options are not detailed.
Scalability
Both are cloud SaaS platforms; each sees cost increase as contacts grow.
Collaboration
Neither product’s facts mention collaboration features.
Choose GetResponse if…
Entrepreneurs or e‑commerce brands needing webinars, SMS, and creator tools, and willing to pay for growth.
Choose Mailchimp if…
Small businesses or marketers wanting simple email/automation with a free entry point.
Common questions
Which platform is cheaper for a list of 2,000 contacts?
Mailchimp offers a free tier for small lists and generally lower cost; GetResponse’s pricing rises quickly with contact size.
Can I send SMS campaigns with both tools?
Only GetResponse provides SMS (and web push) campaigns, and only in its custom Enterprise tier; Mailchimp does not list SMS.
Do either platforms include webinar hosting?
GetResponse includes live and automated webinar hosting; Mailchimp does not mention webinar capabilities.