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HubSpot vs Jira

Side-by-side comparison of features, pricing, ratings, and alternatives.

Heads up: HubSpot and Jira are in different categories and aren't listed as alternatives — this comparison may not be meaningful.
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HubSpot
HubSpotAn all-in-one CRM, marketing, and sales platform.
Jira
JiraThe #1 software development tool used by agile teams
Overview
Description

HubSpot is a customer platform combining CRM, marketing automation, sales pipeline management, and customer service tools into a single connected system. It is especially popular with small and mid-size businesses looking to consolidate multiple point solutions into one platform. Marketing Hub provides email campaigns, landing pages, and SEO tools, Sales Hub manages deal pipelines and sequences, and Service Hub handles support tickets and knowledge bases - all sharing the same underlying contact and company records so every team has a unified view of the customer. HubSpot's free CRM tier has been a major growth driver, letting companies start managing contacts and deals at no cost before upgrading to paid Hubs as their marketing, sales, or service needs grow more sophisticated.

Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management.

Pricing
Freemium

Free CRM available; paid Hubs start around $20/month, scaling to enterprise pricing.

Freemium

Free for up to 10 users; paid plans from about $7.75/user/month.

Category
CRM Software
Project Management
Best for
Small to mid-size businesses
Software and enterprise teams
Specifications
platforms
Web, iOS, Android
Web, iOS, Android
deployment
Cloud/SaaS
Cloud/SaaS
open source
No
No
api available
Yes
Yes
support options
Help Center, Community, Phone Support
key integrations
Gmail, Salesforce, Slack, WordPress
Pros & Cons
Pros
  • Free CRM is a strong entry point
  • All-in-one platform reduces tool sprawl
  • Good marketing automation features
  • Extensive integration marketplace
  • Powerful and configurable
  • Strong agile support
  • Scales to enterprise
  • Big ecosystem
Cons
  • Pricing jumps significantly at Professional/Enterprise tiers
  • Can become complex as more Hubs are added
  • Some advanced features require costly add-ons
  • Can be complex/heavy
  • Configuration overhead
  • Overkill for tiny teams
Community & Metrics
Upvotes
6
6
User rating
4.3 (3)
4.5 (4)

What reviewers say

HubSpot Reviews

4.3 (3)
Verified User

Great tool for crm

Our team evaluated a few options before settling on HubSpot. All-in-one platform reduces tool sprawl. No major complaints so far. Would recommend to anyone considering it.

Verified User

Highly recommend HubSpot

Been a daily user of HubSpot for a while now. Good marketing automation features. One minor gripe: some advanced features require costly add-ons, but it hasn't been a dealbreaker. Would recommend to anyone considering it.

Verified User

Great tool for crm

Our team evaluated a few options before settling on HubSpot. Free CRM is a strong entry point. One minor gripe: pricing jumps significantly at professional/enterprise tiers, but it hasn't been a dealbreaker. Would recommend to anyone considering it.

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Jira Reviews

4.5 (4)
Verified User

Solid choice

Tried Jira recently. Big ecosystem. No real complaints. Would recommend.

Verified User

Recommend Jira

We rolled out Jira last quarter. Strong agile support. No real complaints. Would recommend.

Verified User

Decent with caveats

We rolled out Jira last quarter. Upside: scales to enterprise. Downside: configuration overhead.

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More alternatives & similar tools

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Zoho CRM
Zoho CRM

Affordable CRM within a huge business suite.

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Mailchimp
Mailchimp

All-in-one email marketing and automation platform.

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Klaviyo
Klaviyo

Data-driven email and SMS marketing for e-commerce.

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Pipedrive
Pipedrive

Sales-focused CRM built around the pipeline.

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Alternatives to Jira

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OpenProject
OpenProject

Free and open source project management software

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Asana
Asana

Work management for teams to plan and track projects.

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Linear
Linear

Fast, opinionated issue tracking built for software teams.

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ClickUp
ClickUp

All-in-one work platform: tasks, docs, goals, and more.

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