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3CX
Open-platform business phone system with video, live chat, and call center features
Pricing Plans
Explore the pricing plans to find the best fit for your needs.
Pricing Model: Contact for Pricing
3CX Basic
Free
Free edition with core PBX features for small teams.
Windows and Web Client
iOS and Android apps
Busy Lamp Field (BLF)
Headset integration
Phone directory
SIP phone support
Auto Attendant (non‑AI)
Call logging and parking
Basic call handling
Most Popular
3CX Pro
Contact for Pricing
Paid edition adding advanced call‑center, AI and integration capabilities.
All Basic features
AI Receptionist, AI PA, AI Agents
AI Transcription (Google/OpenAI)
Call center queues and skill‑based routing
Live chat, SMS, WhatsApp integration
MS 365 and Google Workspace full integration
Video conferencing with MCU
Multi‑company/tenant support
Advanced reporting and analytics
3CX AI Edition
Contact for Pricing
Top‑tier edition with full AI suite, transcription server and enterprise‑grade features.
All Pro features
AI Receptionist, AI Personal Assistant, AI Boss‑Secretary
On‑board AI transcription server (16SC+)
AI analytics, call sentiment and summarisation
Integrated video conferencing MCU (16SC+)
MS Teams Direct Routing integration
Grafana/PowerBI reporting connectors
Failover and multi‑site failover capabilities
Hotel PBX module and PMS integrations
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Tags
voippbxbusiness-phonevideo-conferencinglive-chat