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Gorgias
Helpdesk that centralizes e‑commerce support tickets with order data.
Pricing Plans
Explore the pricing plans to find the best fit for your needs.
Pricing Model: Paid (Subscription)
Starter
$40/month
For smaller brands getting started on one platform.
50 tickets / month included
30 automated interactions included
Helpdesk $10/mo then $0.40 per-ticket fee past limit
AI Agent $30/mo then $1.50 per automated interaction fee past limit
3 user seats
Most Popular
Basic
$77/month
For growing brands whose support volume is outpacing their team.
300 tickets / month included
30 automated interactions included
Helpdesk $50/mo then $0.40 per-ticket fee past limit
AI Agent $27/mo then $1.50 per automated interaction fee past limit
500 user seats
Pro
$471/month
For scaling brands that let AI resolve and sell, with revenue analytics.
2,000 tickets / month included
190 automated interactions included
Helpdesk $300/mo then $0.36 per-ticket fee past limit
AI Agent $171/mo then $1.50 per automated interaction fee past limit
500 user seats
Advanced
$1,227/month
For high-volume brands: peak-ready automation, dedicated support.
5,000 tickets / month included
530 automated interactions included
Helpdesk $750/mo then $0.36 per-ticket fee past limit
AI Agent $477/mo then $1.50 per automated interaction fee past limit
500 user seats
SSO (SAML), audit logs, dedicated CSM, custom security
About the Product
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Target AudienceOnline stores and e‑commerce teams
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Tags
e-commercehelpdeskcustomer supportticketingautomation