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Intercom
AI-first customer service platform combining a live AI agent, Copilot, and omnichannel inbox.
Pricing Plans
Explore the pricing plans to find the best fit for your needs.
Pricing Model: Paid (Subscription)
Essential
$29
Core helpdesk with Fin AI Agent access on a pay-per-outcome basis.
Fin for service, sales & ecommerce
Messaging
Shared inbox & ticketing
Pre-built reports
Public help center
Most Popular
Advanced
$85
Adds workflow automation and multiple team inboxes.
Multiple team inboxes
Workflow automation
Round robin assignment
Private multilingual help center
20 free Lite seats
Expert
$132
Adds enterprise security, SLAs, and multibrand support.
SSO and identity management
HIPAA support
Service level agreements
Multibrand messaging
50 free Lite seats
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Tags
AI customer servicelive chathelpdeskticketingomnichannel support