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KiotViet

KiotViet

Vietnam's most popular cloud-based sales and retail management software, used by 300,000+ stores.

softwareBusiness & Commerceposretail-managementvietnam
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What is KiotViet?

KiotViet is a cloud-based point-of-sale and retail management platform built for the Vietnamese market, serving retail stores, food and beverage outlets, salons and spas, and hotels and homestays. The platform combines POS billing, inventory tracking, employee timekeeping and payroll, appointment scheduling, and electronic invoicing into a single system accessible from a web browser or dedicated mobile apps. KiotViet connects directly to popular Vietnamese sales and delivery channels such as Shopee, TikTok, Facebook, and Zalo, delivery platforms like ShopeeFood and GrabFood, booking platforms such as Agoda, Booking.com, and Airbnb, and bank partners such as MB Bank and VPBank for QR payments. The company reports more than 300,000 merchants on the platform with over 10,000 new signups per month, and offers a free trial before customers choose a paid subscription tier.

SpecificationsAI-estimated

open source❌ No
support optionsPhone hotline, email support
key integrationsShopee, TikTok, Facebook, Zalo, ShopeeFood, GrabFood, Agoda, Booking.com, Airbnb, MB Bank, VPBank

Key Features of KiotViet

Processes in-store sales and checkout through a point-of-sale interface built for retail, food and beverage, and service businesses.
Tracks stock levels, transfers, and purchase orders across single or multiple store locations.
Manages employee timekeeping, commissions, and basic payroll from the same dashboard.
Syncs orders and listings with Shopee, TikTok, Facebook, and Zalo for omnichannel selling.
Connects to delivery platforms including ShopeeFood and GrabFood for food and beverage merchants.
Integrates with hotel and homestay booking channels such as Agoda, Booking.com, and Airbnb.
Generates electronic invoices and accounting records for tax compliance.
Accepts QR code payments through banking partners such as MB Bank and VPBank.

Use Cases for KiotViet

1

Single-store retail checkout

A boutique or convenience store owner uses KiotViet's POS to ring up sales, track inventory in real time, and print receipts.

2

Restaurant and cafe order management

An F&B outlet manages table orders, kitchen tickets, and syncs delivery orders from GrabFood and ShopeeFood into one system.

3

Multi-branch retail chain

A growing retail chain uses the Professional or Premium tier to manage stock transfers and staff across several branches.

4

Homestay and small hotel operations

A homestay or small hotel owner uses KiotViet's hotel app to manage bookings synced from Agoda, Booking.com, and Airbnb alongside on-site billing.

Pros & Cons of KiotViet

Pros

  • Very large existing user base (300,000+ merchants) in Vietnam, indicating market trust
  • Covers multiple verticals (retail, F&B, hospitality, salons) from one platform
  • Deep local integrations with Vietnamese e-commerce, delivery, and banking partners
  • Low entry price point starting around 250,000 VND per month with a free trial

Cons

  • Primarily built and marketed for the Vietnamese market, with Vietnamese-language interface and documentation as the default
  • A dedicated pricing page URL returned a 404 during verification; current tiers were confirmed instead via an official price-adjustment notice and should be reconfirmed with sales
  • Feature depth per pricing tier is not clearly broken down on the marketing site, requiring a trial or sales conversation to compare plans

Frequently Asked Questions

Is KiotViet available outside Vietnam?

KiotViet is built and marketed specifically for the Vietnamese market, with local payment, delivery, and e-commerce integrations; it is not positioned as an international product.

Does KiotViet offer a free trial?

Yes, KiotViet offers a free trial before requiring a paid subscription.

What business types does KiotViet support?

KiotViet supports retail stores, food and beverage outlets, salons and spas, and hotels or homestays, each with tailored app versions.

Can KiotViet sell across multiple online channels?

Yes, it syncs with Shopee, TikTok, Facebook, and Zalo for online sales alongside in-store POS.

Pricing Overview

View full pricing →
Paid (Subscription)

Goi Ho Tro (Support)

250,000 VND

Goi Chuyen Nghiep (Professional)

310,000 VND

Goi Cao Cap (Premium)

490,000 VND

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About the Product

Unclaimed Listing
Socials
facebook
Platforms
WebiOSAndroid
Target AudienceSmall to mid-sized retail, F&B, hospitality, and salon businesses in Vietnam

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posretail-managementvietnaminventorycloud-pos

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