Levity

Name: Levity
Brand: Levity

Communication Intelligence platform that automates email-based workflows for global logistics teams.

softwareAutomation ToolsLogistics AutomationEmail AIFreight Tech

What is Levity?

Levity is a Communication Intelligence platform focused on automating email-based workflows in global supply chain and logistics operations. Rather than adding generic AI features, it targets high-volume email tasks like spot quoting, order entry, track-and-trace, document handling, arrival notices, and accounts payable/receivable.

SpecificationsAI-estimated

deploymentCloud/SaaS

open source❌ No

key integrationsGmail, Outlook, SAP, Zendesk, Cargowise

Key Features of Levity

Provides Inbox Analytics dashboards tracking incoming emails, categorization, and shipment status.

Lets teams build and deploy AI-powered automation flows for complex, multi-step email workflows.

Supports natural language queries against operational data instead of manual reporting.

Includes human-in-the-loop review so staff can correct AI decisions where the work actually happens.

Captures user feedback to continuously improve automation accuracy over time.

Integrates with Gmail, Outlook, SAP, Zendesk, and Cargowise for logistics operations.

Targets specific logistics use cases including spot quoting, order entry, track-and-trace, and AP/AR document handling.

Use Cases for Levity

Spot quoting automation

Freight forwarders automate extracting quote requests from email and generating responses faster.

Order entry

Logistics teams automatically parse incoming order emails into structured records instead of manual entry.

Track and trace

Operations teams automate status updates and shipment tracking communication with customers.

Accounts payable/receivable document handling

Finance teams automate processing of AP/AR documents that arrive via email.

Pros & Cons of Levity

Pros

Purpose-built for logistics/freight email workflows rather than generic automation
Human-in-the-loop review reduces risk of fully autonomous AI errors
Integrates with common logistics and support tools (SAP, Cargowise, Zendesk)
Includes analytics dashboards for operational visibility

Cons

No public pricing available, requires a sales conversation
Narrow focus on logistics/freight limits general applicability
Depends on data quality from connected inboxes and systems

Frequently Asked Questions

What industry does Levity focus on?

Levity focuses specifically on global supply chain and logistics operations, automating high-volume email-based workflows.

Does Levity fully automate email handling?

No, it combines AI automation with human-in-the-loop review so staff can correct decisions where needed.

What systems does Levity integrate with?

It integrates with Gmail, Outlook, SAP, Zendesk, and Cargowise.

How much does Levity cost?

Pricing is not published; interested teams need to contact Levity directly for a quote.

Pricing Overview

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Contact for Pricing

Detailed plans are not listed. Visit the official website for pricing information.

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