Pingdom
Website uptime and performance monitoring from SolarWinds with global check locations and public status pages.
Best for
Teams that want an established, easy-to-set-up uptime and performance monitoring service with public status pages.
Skip if
You need a low-cost or self-hosted monitoring option and don't need the SolarWinds ecosystem.
What is Pingdom?
Pingdom, now part of SolarWinds, is a cloud-based website and application monitoring service that checks uptime, response time, and performance from over 100 locations worldwide. It sends instant alerts via email, SMS, or push notification when a monitored site or server goes down or breaches a performance threshold. Beyond basic uptime checks, Pingdom offers Real User Monitoring (RUM) to measure actual visitor load times, plus public status pages that teams can share with customers to communicate current and historical availability. Plans are priced by the number and frequency of checks, with Starter, Standard, Advanced, and Professional tiers plus a separate add-on for Real User Monitoring.
SpecificationsAI-estimated
Key Features of Pingdom
Use Cases for Pingdom
Website and API uptime alerting
Get notified immediately by SMS or email when a site or endpoint goes down.
Sharing status with customers
Publish a branded public status page showing current and historical uptime.
Real visitor performance tracking
Use RUM to see actual load times experienced by real site visitors, not just synthetic checks.
Multi-step transaction monitoring
Simulate a login or checkout flow to catch broken functionality, not just server downtime.
Pros & Cons of Pingdom
Pros
- Long-established, well-known brand with a large global check network
- Public status pages are polished and easy to share with customers
- Real User Monitoring add-on complements synthetic checks with real visitor data
- Simple setup with no server-side installation required
Cons
- Pricing rises quickly once you need more checks, SMS alerts, or higher-frequency polling
- Now bundled under the broader SolarWinds Observability umbrella, which has added complexity to some plans
- Cheaper or open-source alternatives exist for teams that only need basic uptime checks
Frequently Asked Questions
Who owns Pingdom now?
Pingdom is owned by SolarWinds and is part of its Observability product line.
Does Pingdom offer a free trial?
Yes, a free trial is available before committing to a paid plan.
What is the difference between synthetic monitoring and RUM?
Synthetic monitoring runs automated checks from Pingdom's servers, while Real User Monitoring measures actual load times experienced by real site visitors.
Can I share uptime data publicly?
Yes, Pingdom supports public status pages that can be shared with customers or kept private for internal teams.
Pricing Overview
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