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Twenty

Twenty

Open-source, customizable CRM for technical teams

softwareCRM SoftwareCRMOpen SourceSales

Alternatives

How to Decide

Twenty is an open‑source, highly customizable CRM that technical teams use to model any business entity and expose a full REST/GraphQL API. The alternatives split into a few clear camps: laravel‑crm leans on deep Laravel and MySQL integration for freelancers and small businesses; Dolibarr combines ERP and CRM functions with built‑in invoicing, inventory and accounting for SMEs; SuiteCRM offers a comprehensive suite of sales, marketing and customer‑support automation tools for SMBs; OpenProject focuses on project‑management workflows with agile, Gantt and time‑tracking features rather than pure CRM functionality.

When comparing these options, the key factors are: 1) deployment and hosting model – whether you need a pure self‑hosted CRM like Twenty or a solution that also offers SaaS‑style managed cloud; 2) functional scope – pure CRM versus ERP‑plus‑CRM or project‑management suites; 3) integration depth – presence of a ready‑made API and native integrations (Laravel, REST, Git, etc.); 4) UI/UX fit for non‑technical users – how polished and out‑of‑the‑box the interface is for business users; and 5) extensibility and customization – ability to define custom objects, fields and workflows versus relying on fixed modules.

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Target AudienceTechnical teams building a customisable CRM

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CRMOpen SourceSalesSelf-hostedCustomer Management