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Carepatron vs Cliniko

Side-by-side comparison of features, pricing, ratings, and alternatives.

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Carepatron
CarepatronYou handle the care, we'll do the rest
Cliniko
ClinikoSoftware for people who care
Overview
Description

Carepatron is a comprehensive practice management and EHR (Electronic Health Records) software designed for healthcare practitioners. It offers integrated scheduling, telehealth, AI-powered progress notes, billing, invoicing, and a client portal in one platform. The tool emphasizes automating administrative tasks like note-taking, reminders, and payment follow-ups to save clinicians over 8 hours per week. It is HIPAA, SOC-2, PIPEDA, and GDPR compliant, trusted by 100,000+ clinicians across 120+ countries. Carepatron is positioned for solo practitioners and growing teams, supporting multiple specialties including behavioral health, medical, allied health, and wellness.

Cliniko is practice management and EHR software for allied health practitioners such as physiotherapists, chiropractors, and podiatrists, covering scheduling, treatment records, invoicing, payments, and telehealth in one system. Every pricing tier includes the same full feature set; only the price changes as the number of practitioners on the account grows. All plans include unlimited admin and reception users, unlimited locations, unlimited file storage, and unlimited patient records, along with automatic backups and 24/7 monitoring. Cliniko connects to third-party apps including MailChimp and Xero, charges 10 cents per SMS reminder via pre-paid credits, and states that it donates 2% of subscription revenue to charity.

Pricing
Freemium

Carepatron offers a free plan for individuals and paid plans for teams and businesses.

Paid (Subscription)
Category
ERP Systems
CRM Software
Best for
Healthcare practitioners including mental health therapists, psychologists, physicians, allied health professionals, physiotherapists, dietitians, and wellness coaches, ranging from solo practitioners to large clinics.
Allied health practitioners and clinics (physiotherapy, chiropractic, podiatry, and similar)
Specifications
Trial
30-day free trial
User Base
100,000+ clinicians in 120+ countries
Compliance
HIPAA, SOC 2 Type II, GDPR, PIPEDA
Deployment
Cloud-based (SaaS)
Mobile Apps
iOS and Android
Pricing Model
Subscription-based with custom plans (no public pricing)
Target Audience
Healthcare professionals (therapists, psychologists, medical doctors, allied health, wellness coaches)
Languages Supported
24+ languages
open source
No
api available
No
support options
Unlimited free customer support
key integrations
MailChimp, Xero
Pros & Cons
Pros
  • Comprehensive all-in-one solution integrating scheduling, EHR, billing, and telehealth
  • AI-powered progress notes significantly reduce documentation time
  • Automates administrative tasks like reminders and payment nudges, saving 8+ hours weekly
  • Strong compliance certifications (HIPAA, SOC 2, GDPR, PIPEDA)
  • Every plan includes the full feature set; only practitioner count changes the price, with no feature-gating by tier.
  • Offers a genuinely free 30-day trial that does not require a credit card upfront.
  • Unlimited patients, locations, and file storage are included on all plans.
  • Emphasizes data security, 24/7 monitoring, and automatic backups on its marketing site.
Cons
  • Limited pricing information available (requires contact for custom quote)
  • No free plan offered, only 30-day free trial
  • Some advanced features may require add-on payments
  • Customizable templates may have a learning curve
  • Pricing rises steeply with practitioner count, from $45/month for one practitioner up to $395/month for 26-200.
  • Telehealth requires entering payment details to unlock, even during the free trial.
  • SMS reminders are a metered extra cost (10 cents/message) rather than included in the base price.
Community & Metrics
Upvotes
0
0
User rating
Not enough data
Not enough data

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The Verdict

AI-generated from listing data

Carepatron offers a richer all‑in‑one suite with AI notes and broader compliance, but pricing is opaque; Cliniko provides a transparent flat‑rate per practitioner with all features included.

Key differences

  • Carepatron includes AI‑generated progress notes; Cliniko does not.
  • Carepatron’s pricing requires custom quotes; Cliniko lists per‑practitioner subscription tiers.
  • Cliniko bundles unlimited patients, locations, and storage on every plan; Carepatron’s limits are unclear.
  • Cliniko offers a free 30‑day trial without credit card; Carepatron’s trial is 30 days but requires contact for pricing.
  • Cliniko integrates with MailChimp and Xero only; Carepatron lists broader compliance and multilingual support but fewer named integrations.
DimensionWinner

Pricing & value

Cliniko shows explicit per‑practitioner pricing ($45‑$395) while Carepatron requires custom quotes.

Cliniko

Ease of use / learning curve

Carepatron’s customizable templates and AI notes reduce documentation time, though may need learning; Cliniko’s UI not detailed.

Carepatron

Features & depth

Carepatron adds AI scribe, multi‑language support, and extensive compliance; Cliniko offers core scheduling, billing, telehealth only.

Carepatron

Integrations & ecosystem

Cliniko lists specific integrations (MailChimp, Xero); Carepatron provides no named integrations.

Cliniko

Scalability

Carepatron scales from solo to large teams, supports 100,000+ clinicians globally; Cliniko’s scaling limited by practitioner‑based pricing.

Carepatron

Security & privacy

Carepatron holds HIPAA, SOC 2, GDPR, PIPEDA certifications; Cliniko mentions data security but no specific certifications.

Carepatron

Support

Cliniko offers unlimited free customer support; Carepatron’s support details not provided.

Cliniko

Choose Carepatron if…

Large or growing practices needing AI documentation, multilingual support, and strict compliance, willing to negotiate pricing.

Choose Cliniko if…

Smaller clinics that prefer clear per‑practitioner pricing, unlimited storage, and built‑in integrations, with no credit‑card trial barrier.

Common questions

What is the actual cost to start using each platform?

Cliniko starts at $45/month for one practitioner; Carepatron requires contacting sales for a custom quote, no public pricing.

Does either solution include AI‑generated notes?

Yes, Carepatron provides an AI scribe for automatic progress notes; Cliniko does not offer AI note generation.

Can I try the software without providing a credit card?

Cliniko offers a free 30‑day trial with no credit card required; Carepatron’s 30‑day trial is available but pricing details still need sales contact.