Crazy Egg vs Lucky Orange

Crazy Egg is a website optimization platform used by more than 449,000 sites to see how visitors actually interact with a page. It combines heatmaps and scrollmaps, session recordings, and AI-assisted web analytics into a single dashboard, installed via one script tag or through Shopify, WordPress, and Google Tag Manager integrations. Beyond visual behavior tracking, Crazy Egg includes built-in A/B testing, on-site surveys with more than 50 templates, and deployable popup CTAs for testing messaging without engineering help. Paid plans run from a $29/month Starter tier up to $599/month Enterprise, all billed annually, with unlimited team seats and domains included at every tier and a 30-day free trial.

Lucky Orange is a website behavior analytics platform trusted by more than 500,000 sites, combining Discovery AI, dynamic heatmaps, session recordings, funnels, surveys, and live chat in one workflow. Discovery AI analyzes live visitor behavior and surfaces specific improvement opportunities with direct links to the supporting evidence. From an AI insight, teams can drill into heatmaps, then watch filtered session recordings, then reach out via on-site surveys or live chat to close the loop with real visitors. Plans are billed monthly or annually, starting at $32/month (annual) for up to 3,500 monthly sessions and scaling to $839/month for 300,000 sessions, with custom Enterprise pricing above that and a 7-day full-feature free trial.

• Unlimited team members and domains included on every plan tier.
• Combines heatmaps, recordings, A/B testing, and surveys, reducing the need for multiple tools.
• Simple one-tag installation plus native e-commerce/CMS integrations.
• 30-day free trial with no credit card penalties mentioned for cancellation.

• Discovery AI reduces manual digging by pointing directly to evidence-backed insights.
• Combines analytics, recordings, surveys, and live chat, avoiding the need for separate tools.
• Unlimited team members and unlimited surveys included on every plan.
• 7-day trial includes full access to all features, not a limited demo.

• All published pricing is billed annually; no month-to-month rate is advertised.
• Recording and heatmap volume limits scale sharply between tiers ($29 to $599/month).
• Advanced targeting and SSO are reserved for the higher Pro and Enterprise tiers.

• Entry-level plan caps out at 3,500 monthly sessions, which busier sites will exceed quickly.
• Jumping from Expand to Scale represents a steep price increase ($199 to $839/month).
• Monthly (non-annual) billing costs meaningfully more than the annual rate.