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QloApps vs Service Fusion

Side-by-side comparison of features, pricing, ratings, and alternatives.

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QloApps
QloAppsOpen‑source hotel management suite for seamless bookings and operations
Service Fusion
Service FusionAll-in-one field service management software for scheduling, dispatch, invoicing, and payments.
Overview
Description

QloApps is a free, open‑source hotel management platform designed for small to medium‑sized hotels and chains. It provides a web‑based interface that lets property owners manage reservations, rooms, rates, and guests from any browser. The solution is self‑hosted, integrates with popular payment gateways and accounting software, and offers community‑driven support via email and forums. Its modular design lets hotels customize the system to fit their specific workflows without licensing fees.

Service Fusion is a cloud-based field service management platform for service contractors, covering scheduling and dispatch, customer management, estimates, invoicing, and payments from one system. The company states it serves more than 6,500 customers and 40,000 active users across 25+ trades, including HVAC, plumbing, electrical, appliance repair, locksmith, and cleaning services. The platform includes route-optimized dispatch, a technician mobile app, GPS fleet tracking with driver-behavior monitoring, QuickBooks integration, contactless eSignature, and job costing on higher tiers. Pricing is published directly on the website across three plans - Starter, Plus, and Pro - all with unlimited users and month-to-month terms with no long-term contract required.

Pricing
Free
Paid (Subscription)
Category
ERP Systems
ERP Systems
Best for
Small to medium-sized hotels and hotel chains
Field service contractors across HVAC, plumbing, electrical, and related trades
Specifications
deployment
Self-hosted
open source
Yes
No
github stars
14,108
api available
No
Yes
support options
Email, Community Support
Phone sales line and online support/help center
key integrations
Payment gateways, Accounting software
QuickBooks, Stripe payments, ServiceCall.ai, EverPro ecosystem partners
primary language
PHP
Pros & Cons
Pros
  • Zero licensing cost
  • Fully self‑hosted for complete data control
  • Extensible with plugins and integrations
  • Active open‑source community
  • Publishes clear, itemized pricing for all three tiers directly on the website, unlike many field service competitors.
  • Serves a wide range of trades (25+ industries), so it is not narrowly locked to one vertical.
  • Unlimited users on every plan, so pricing does not scale with headcount.
  • No long-term contract requirement, with month-to-month terms available.
Cons
  • Requires technical expertise to install and maintain
  • Limited official commercial support
  • Feature set may need customization for very large enterprises
  • Job costing, inventory management, and the open API are gated behind the Plus and Pro tiers, not included in Starter.
  • GPS fleet tracking is an optional paid add-on rather than included in any base plan.
  • Monthly (non-annual) billing costs noticeably more per month than the annual rate across all three tiers.
Community & Metrics
Upvotes
0
0
User rating
Not enough data
Not enough data

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The Verdict

AI-generated from listing data

Service Fusion is a paid, ready‑to‑use field‑service platform with built‑in dispatch, mobile, and QuickBooks integration; QloApps is a free, open‑source hotel‑management suite that requires self‑hosting and technical setup.

Key differences

  • Pricing model: Service Fusion requires a subscription; QloApps is free but self‑hosted.
  • Target industry: Service Fusion serves field service trades (HVAC, plumbing, etc.); QloApps is for hotels.
  • Deployment & maintenance: Service Fusion is SaaS with phone support; QloApps must be installed and maintained by the buyer.
  • API availability: Service Fusion offers an API (Pro tier); QloApps does not provide an API.
  • Support channels: Service Fusion offers phone and online help; QloApps offers only email and community support.
DimensionWinner

Pricing & value

QloApps has zero licensing cost; Service Fusion requires a paid subscription.

QloApps

Ease of use / learning curve

Service Fusion is SaaS with ready UI; QloApps needs technical expertise to install and maintain.

Service Fusion

Features & depth

Service Fusion includes dispatch, mobile app, GPS tracking, invoicing, and eSignature; QloApps focuses on hotel PMS basics.

Service Fusion

Integrations & ecosystem

Service Fusion lists specific integrations (QuickBooks, Stripe, ServiceCall.ai); QloApps only mentions generic payment and accounting integrations.

Service Fusion

Collaboration

Service Fusion supports unlimited users on all plans; QloApps user‑role control is mentioned but no unlimited‑user claim.

Service Fusion

Scalability

Service Fusion serves 25+ trades and unlimited users; QloApps may need custom development for large enterprises.

Service Fusion

Support

Service Fusion offers phone sales line and online help; QloApps provides only email and community support.

Service Fusion

Choose QloApps if…

Hotel operators comfortable managing their own servers who need a free, customizable PMS.

Choose Service Fusion if…

Field‑service contractors who want an out‑of‑the‑box solution with dispatch, mobile, and accounting integration.

Common questions

What are the ongoing costs?

Service Fusion charges a monthly subscription per tier; QloApps is free but may incur hosting and maintenance expenses.

Do either product offer an API for custom integrations?

Service Fusion provides an open API on its Pro plan; QloApps does not have an API.

What support can I expect if I run into issues?

Service Fusion offers phone and online support; QloApps relies on email and community forums.