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SmartMoving

SmartMoving

All-in-one CRM, dispatch, and accounting platform built specifically for moving companies.

softwareCRM Softwaremoving softwaredispatchmoving crm

What is SmartMoving?

SmartMoving is a cloud-based business management platform built for residential and commercial moving companies, combining lead and sales tracking, digital estimates, crew dispatch and scheduling, storage management, and accounting into one system. The platform syncs invoices, payments, and refunds with QuickBooks Online and lists over a dozen third-party integrations including MailChimp, RingCentral, and RIG Moving Insurance, plus an open API for custom connections. Beyond dispatch and estimating, SmartMoving includes online reputation management tools for collecting and managing customer reviews, real-time reporting dashboards, and customizable invoices, emails, and inventory lists. The company markets the platform toward moving companies of all sizes, from small operators to larger multi-crew businesses, and offers demo-based onboarding rather than self-serve signup.

SpecificationsAI-estimated

deploymentCloud/SaaS
open source❌ No
api available✅ Yes
support optionsPhone and email support, demo-based onboarding
key integrationsQuickBooks Online, MailChimp, RingCentral, RIG Moving Insurance, open API

Key Features of SmartMoving

Tracks leads and automates sales follow-up so moving companies can manage the full quote-to-booking pipeline in one place.
Provides crew and truck dispatch tools for scheduling and resource planning across multiple jobs and locations.
Generates digital, itemized moving estimates including support for virtual in-home surveys.
Syncs invoices, payments, and refunds automatically with QuickBooks Online to keep accounting up to date.
Includes dedicated storage management features for tracking inventory held in warehouse or container storage.
Offers online reputation management tools for soliciting and managing customer reviews.
Provides real-time reporting dashboards covering sales, operations, and financial performance.
Connects to third-party tools such as MailChimp, RingCentral, and RIG Moving Insurance, plus an open API for custom integrations.

Use Cases for SmartMoving

1

Sales pipeline and lead follow-up

Moving company sales teams track incoming leads, automate follow-up messaging, and convert quotes into booked jobs.

2

Crew and truck dispatch

Operations managers assign crews and trucks to jobs, view daily schedules, and manage resource conflicts.

3

Storage-in-transit management

Companies offering storage services track which customer items are held in warehouse storage and for how long.

4

Accounting and payment reconciliation

Finance staff reconcile job payments and refunds automatically against QuickBooks Online instead of manual entry.

Pros & Cons of SmartMoving

Pros

  • Combines CRM, dispatch, estimating, storage, and accounting in a single moving-industry-specific platform.
  • Direct QuickBooks Online sync removes manual double-entry of invoices and payments.
  • Built-in reputation management helps movers collect and manage customer reviews without a separate tool.
  • Open API and a dozen-plus native integrations allow the platform to fit into an existing software stack.

Cons

  • No pricing figures are published on the site; buyers must contact sales or request a demo to learn costs.
  • Third-party review sites report ongoing complaints about support response times and limited customization.
  • Feature depth is narrowly built for moving companies, so it is not adaptable to other field-service verticals.

Frequently Asked Questions

Is SmartMoving pricing publicly listed?

No. The SmartMoving pricing page describes plan tiers such as a 'Growth' plan and lists monthly, quarterly, or annual billing options, but does not publish dollar amounts; you have to contact sales or request a demo for a quote.

Does SmartMoving integrate with QuickBooks?

Yes. SmartMoving syncs opportunities, invoices, payments, and refunds with QuickBooks Online, with new transactions synced automatically once account mappings are set up.

Who is SmartMoving built for?

SmartMoving is built specifically for residential and commercial moving companies, from small operators to larger multi-crew businesses.

Does SmartMoving offer an API?

Yes, SmartMoving provides an open API in addition to native integrations with tools like MailChimp, RingCentral, and RIG Moving Insurance.

Pricing Overview

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Detailed plans are not listed. Visit the official website for pricing information.

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About the Product

Unclaimed Listing
Platforms
Target AudienceResidential and commercial moving companies of all sizes

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Tags

moving softwaredispatchmoving crmfield servicestorage management

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