SmartMoving
All-in-one CRM, dispatch, and accounting platform built specifically for moving companies.
What is SmartMoving?
SmartMoving is a cloud-based business management platform built for residential and commercial moving companies, combining lead and sales tracking, digital estimates, crew dispatch and scheduling, storage management, and accounting into one system. The platform syncs invoices, payments, and refunds with QuickBooks Online and lists over a dozen third-party integrations including MailChimp, RingCentral, and RIG Moving Insurance, plus an open API for custom connections. Beyond dispatch and estimating, SmartMoving includes online reputation management tools for collecting and managing customer reviews, real-time reporting dashboards, and customizable invoices, emails, and inventory lists. The company markets the platform toward moving companies of all sizes, from small operators to larger multi-crew businesses, and offers demo-based onboarding rather than self-serve signup.
SpecificationsAI-estimated
Key Features of SmartMoving
Use Cases for SmartMoving
Sales pipeline and lead follow-up
Moving company sales teams track incoming leads, automate follow-up messaging, and convert quotes into booked jobs.
Crew and truck dispatch
Operations managers assign crews and trucks to jobs, view daily schedules, and manage resource conflicts.
Storage-in-transit management
Companies offering storage services track which customer items are held in warehouse storage and for how long.
Accounting and payment reconciliation
Finance staff reconcile job payments and refunds automatically against QuickBooks Online instead of manual entry.
Pros & Cons of SmartMoving
Pros
- Combines CRM, dispatch, estimating, storage, and accounting in a single moving-industry-specific platform.
- Direct QuickBooks Online sync removes manual double-entry of invoices and payments.
- Built-in reputation management helps movers collect and manage customer reviews without a separate tool.
- Open API and a dozen-plus native integrations allow the platform to fit into an existing software stack.
Cons
- No pricing figures are published on the site; buyers must contact sales or request a demo to learn costs.
- Third-party review sites report ongoing complaints about support response times and limited customization.
- Feature depth is narrowly built for moving companies, so it is not adaptable to other field-service verticals.
Frequently Asked Questions
Is SmartMoving pricing publicly listed?
No. The SmartMoving pricing page describes plan tiers such as a 'Growth' plan and lists monthly, quarterly, or annual billing options, but does not publish dollar amounts; you have to contact sales or request a demo for a quote.
Does SmartMoving integrate with QuickBooks?
Yes. SmartMoving syncs opportunities, invoices, payments, and refunds with QuickBooks Online, with new transactions synced automatically once account mappings are set up.
Who is SmartMoving built for?
SmartMoving is built specifically for residential and commercial moving companies, from small operators to larger multi-crew businesses.
Does SmartMoving offer an API?
Yes, SmartMoving provides an open API in addition to native integrations with tools like MailChimp, RingCentral, and RIG Moving Insurance.
Pricing Overview
View full pricing →Detailed plans are not listed. Visit the official website for pricing information.
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