FieldEdge

Name: FieldEdge
Brand: FieldEdge

Field service management software for HVAC, plumbing, and electrical contractors.

softwareBusiness & Commercefield service softwarehvac dispatchplumbing software

What is FieldEdge?

FieldEdge is field service management software that connects office dispatchers with technicians in the field for HVAC, plumbing, electrical, locksmith, and appliance repair companies. It provides centralized dispatch with GPS technician tracking, a mobile app for on-site work orders and payment collection, flat-rate pricing and proposal tools, and deep QuickBooks integration for automated financial syncing. The platform targets SMB and mid-market service contractors managing multiple trucks and technicians, and adds email marketing and two-way texting to help contractors stay in touch with customers between service calls.

SpecificationsAI-estimated

deploymentCloud/SaaS

open source❌ No

api available❌ No

support optionsPhone, email, onboarding training

key integrationsQuickBooks, payment processors

Key Features of FieldEdge

Centralizes dispatching with a visual board and GPS tracking so office staff can see technician locations in real time.

Syncs automatically with QuickBooks to keep invoicing and accounting data consistent without double entry.

Gives field technicians a mobile app to view customer history, create work orders, and collect payment on-site.

Provides flat-rate pricing tools with good-better-best proposal options for upselling repairs.

Sends automated email marketing campaigns and two-way texting to keep in touch with past customers.

Generates real-time business performance dashboards for tracking revenue and technician productivity.

Use Cases for FieldEdge

Multi-truck HVAC dispatch

An HVAC company with several trucks tracks technician locations and assigns same-day service calls from a central dispatch board.

Plumbing invoicing tied to QuickBooks

A plumbing contractor eliminates duplicate data entry by syncing every field invoice directly with QuickBooks.

Pros & Cons of FieldEdge

Pros

Deep, long-standing QuickBooks integration is a differentiator
Strong dispatch board suited to multi-technician operations
Mobile app lets technicians close the loop on payment in the field
Established vendor with case studies citing measurable ROI

Cons

No published pricing; costs vary by office/technician user counts
Setup, data migration, and training carry additional one-time fees
Best suited to trades with truck fleets, overkill for solo operators

Frequently Asked Questions

Which trades does FieldEdge serve?

FieldEdge is built for HVAC, plumbing, electrical, locksmith, and appliance repair contractors.

Does FieldEdge integrate with QuickBooks?

Yes, FieldEdge offers a deep, automated QuickBooks integration for syncing invoices and financial data.

Pricing Overview

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