Service Fusion
All-in-one field service management software for scheduling, dispatch, invoicing, and payments.
What is Service Fusion?
Service Fusion is a cloud-based field service management platform for service contractors, covering scheduling and dispatch, customer management, estimates, invoicing, and payments from one system. The company states it serves more than 6,500 customers and 40,000 active users across 25+ trades, including HVAC, plumbing, electrical, appliance repair, locksmith, and cleaning services. The platform includes route-optimized dispatch, a technician mobile app, GPS fleet tracking with driver-behavior monitoring, QuickBooks integration, contactless eSignature, and job costing on higher tiers. Pricing is published directly on the website across three plans - Starter, Plus, and Pro - all with unlimited users and month-to-month terms with no long-term contract required.
SpecificationsAI-estimated
Key Features of Service Fusion
Use Cases for Service Fusion
HVAC dispatch and scheduling
Dispatchers assign incoming service calls to the closest available HVAC technician using the scheduling board.
Mobile invoicing in the field
Plumbing and electrical technicians generate estimates, complete invoices, and collect payment on-site using the mobile app.
Fleet and driver monitoring
Operations managers track vehicle location and driver behavior with the GPS fleet tracking add-on.
Multi-technician job costing
Larger service contractors on the Plus or Pro plan track labor and material costs per job to monitor margins.
Pros & Cons of Service Fusion
Pros
- Publishes clear, itemized pricing for all three tiers directly on the website, unlike many field service competitors.
- Serves a wide range of trades (25+ industries), so it is not narrowly locked to one vertical.
- Unlimited users on every plan, so pricing does not scale with headcount.
- No long-term contract requirement, with month-to-month terms available.
Cons
- Job costing, inventory management, and the open API are gated behind the Plus and Pro tiers, not included in Starter.
- GPS fleet tracking is an optional paid add-on rather than included in any base plan.
- Monthly (non-annual) billing costs noticeably more per month than the annual rate across all three tiers.
Frequently Asked Questions
Does Service Fusion publish its pricing?
Yes, Service Fusion lists three plans - Starter, Plus, and Pro - with published monthly and annual pricing on its website.
What industries use Service Fusion?
Service Fusion serves contractors across 25+ trades, including HVAC, plumbing, electrical, appliance repair, locksmith, and cleaning services.
Does Service Fusion have a mobile app?
Yes, technicians use a dedicated mobile app to manage jobs, photos, and signatures in the field.
Is GPS fleet tracking included?
No, GPS fleet tracking is offered as an optional paid add-on on top of any plan.
Pricing Overview
View full pricing →Reviews & Ratings0.0
No reviews yet. Be the first to write one!
Top Alternatives & Similar Software
View all alternatives & similar software→People also viewed
Best For
Related searches
About the Product
Is this your tool?
Claim this page to update details, reply to user reviews, and drive more traffic to your product.
Claim this Product →Tags
Keep up with Service Fusion alternatives
New alternatives, pricing changes and the week's biggest movers - one email every Tuesday.