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Dashworks

Dashworks

AI that answers all your team’s questions

What is Dashworks?

Dashworks is an AI-powered enterprise search and workplace knowledge assistant that unifies all of a team’s apps, docs, and knowledge bases into one searchable interface. It answers internal questions in real time using live search, with citations, and can be embedded in Slack or used as a browser homepage. Dashworks markets itself as an alternative to legacy enterprise search because it does not require data indexing or syncing, enabling faster setup, fresher answers, and stronger security posture.

SpecificationsAI-estimated

TypeAI Enterprise Search / Knowledge Assistant
ComplianceSOC 2 Type 2, GDPR, HIPAA Type 2
DeploymentCloud / SaaS
Integrations100+ including Slack, Confluence, Notion, Salesforce, Zendesk, Jira, Google Drive
Supported LLMsGPT-4o, Claude, Gemini Pro, Llama 3

Key Features of Dashworks

Unified search across all connected apps and knowledge bases
Real-time up-to-date answers with citations
No data indexing or sync required
Customizable AI assistants and bots for different teams
Slack integration and browser homepage experience
Enterprise-grade security: SOC 2 Type 2, GDPR, HIPAA Type 2
Zero-data retention option
Access to multiple LLMs including GPT-4o, Claude, Gemini Pro, and Llama 3
Instant permission/ACL updates
Automates internal Q&A, claimed 87% of repetitive questions

Use Cases for Dashworks

1

Customer Support

Support reps can find answers buried in historical tickets, support docs, and product wikis, reducing response times and improving CSAT.

2

Sales

Sales teams can self-serve answers to customer questions and close deals faster.

3

Engineering

Engineers can search across codebases, docs, issues, and Slack threads to resolve bugs and on-call issues faster.

4

Product Management

Product teams can ask natural-language questions across product data and tools to get precise answers instantly.

5

HR & Onboarding

HR teams can use Dashworks to automate onboarding and answer employee policy questions.

How to use Dashworks?

1

Connect your apps

Connect Dashworks to the tools your team uses like Slack, Confluence, Notion, Salesforce, Zendesk, Jira, Google Drive, and more.

2

Let Dashworks index live

Dashworks starts searching live across all connected knowledge sources without lengthy indexing.

3

Ask questions

Ask questions in natural language from the Dashworks dashboard, Slack, or browser homepage.

4

Create custom AI assistants

Build specialized assistants or bots for onboarding, product, support, sales, engineering, and more.

Pros & Cons of Dashworks

Pros

  • No indexing or sync needed means fast setup and always-fresh answers
  • Searches across many fragmented tools at once
  • Automates a high percentage of repetitive internal questions
  • Respects live permissions and ACLs, reducing security risk
  • Flexible for support, sales, engineering, product, and HR teams
  • Provides answers with citations for verification
  • Strong security and compliance credentials

Cons

  • Exact pricing is not listed on the landing page, requiring contact with sales.
  • May rely on third-party LLMs, which could raise data governance considerations.
  • Could require careful configuration to get high-quality answers across many enterprise sources.
  • Enterprise-grade features may be more than small teams need.

Frequently Asked Questions

Does Dashworks require data indexing or syncing?

No, Dashworks uses live search and does not require lengthy indexing or syncing, so setup can be completed in minutes.

How do teams access Dashworks?

Dashworks can be used directly in Slack and as a browser homepage, in addition to its web-based interface.

Which apps can Dashworks connect to?

Dashworks supports integrations with Confluence, Notion, Google Drive, Slack, Salesforce, Zendesk, Jira, Linear, GitHub, GitLab, Microsoft Teams, SharePoint, Intercom, HubSpot, ServiceNow, and many other workplace tools.

Is Dashworks enterprise-grade and security compliant?

Dashworks is SOC 2 Type 2, GDPR, and HIPAA Type 2 compliant. It also supports zero-data retention for maximum security.

Pricing Overview

View full pricing →
Freemium

Start with a 14 day free trial, no credit card required.

Team Plan

$12 per seat per month

Business Plan

$15 per seat per month

Enterprise Plan

Contact us

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About the Product

Unclaimed Listing
Target AudienceCompanies with fragmented internal knowledge, especially hypergrowth startups to Fortune 500 organizations.

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Tags

Enterprise SearchAI AssistantKnowledge ManagementWorkplace Q&ASlack BotProductivitySaaS

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