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Jotform

Jotform

Drag-and-drop online form builder with payments, PDF generation, and 150+ integrations

softwareOnline Formsform builderonline surveyspayment forms
Our Verdict

Best for

Teams that need forms doing more than data collection - payments, PDFs, and multi-step approval workflows

Skip if

You only need a very simple free form and don't want to hit submission limits quickly

What is Jotform?

Jotform is an online form builder that lets users create forms, surveys, and applications through a no-code drag-and-drop editor. It supports conditional logic, custom branding, and automated workflows, and can convert form submissions into PDF documents, making it useful for anything from simple contact forms to complex approval processes.

SpecificationsAI-estimated

deploymentCloud/SaaS
open source❌ No
api available✅ Yes
key integrations150+ apps including CRMs, payment gateways, and productivity tools

Key Features of Jotform

Provides a no-code drag-and-drop editor for building forms, surveys, and applications.
Converts form submissions automatically into formatted PDF documents.
Supports conditional logic and multi-step workflows to route submissions and automate approvals.
Collects payments directly through forms via integrations with major payment gateways.
Integrates with 150+ external apps including CRMs, spreadsheets, and email marketing tools.
Offers HIPAA-compliant form options on higher-tier plans for healthcare use cases.
Includes AI Agents that can guide respondents conversationally through a form.

Use Cases for Jotform

1

Collecting payments online

Businesses build order or donation forms that charge customers directly through an integrated payment gateway.

2

Generating PDF documents from submissions

Organizations auto-convert form entries into signed PDF contracts, invoices, or reports.

3

Running approval workflows

Teams route form submissions through multi-step conditional approvals before finalizing a request.

4

Collecting HIPAA-compliant patient intake data

Healthcare providers use compliant forms to gather patient information securely.

Pros & Cons of Jotform

Pros

  • Extremely versatile - handles simple contact forms up to complex approval workflows
  • Built-in PDF generation and payment collection without extra tools
  • Large integration ecosystem (150+ apps)
  • HIPAA-compliant options for healthcare/legal use cases

Cons

  • Free tier is quite limited (5 forms, 100 submissions/month)
  • Costs rise quickly for higher submission volumes
  • Advanced compliance features require Gold or Enterprise tiers

Frequently Asked Questions

Is Jotform free to use?

Yes, Jotform has a free Starter plan limited to 5 active forms and 100 submissions per month; paid plans remove limits and branding.

Can Jotform collect payments?

Yes, Jotform integrates with major payment gateways to accept payments directly on forms.

Does Jotform generate PDFs?

Yes, form submissions can be automatically converted into formatted PDF documents.

Is Jotform HIPAA compliant?

HIPAA-compliant form features are available on the Gold and Enterprise plans.

Pricing Overview

View full pricing →
Freemium

Starter

$0

Bronze

$39

Silver

$49

Gold

$129

Enterprise

Contact for Pricing

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About the Product

Unclaimed Listing
Platforms
Target AudienceBusinesses, nonprofits, and individuals needing versatile forms with payments, PDFs, or automated wo

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Tags

form builderonline surveyspayment formsPDF generationno-code

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