Link AI
Be in every booking. Your whole front line, run by agents.
What is Link AI?
Link AI is an agentic business suite that lets businesses deploy AI agents across voice, web, WhatsApp, Instagram, Messenger, and Slack. Agents can handle customer conversations, booking, support, sales, and orders, while automated workflows trigger follow-ups, CRM updates, tickets, and alerts. The platform includes Ally, a personal business agent that lets operators manage agents and operations from WhatsApp or Slack.
SpecificationsAI-estimated
Key Features of Link AI
Use Cases for Link AI
Customer support
Automate FAQ handling, ticket creation, and customer follow-ups across multiple channels.
Booking & appointments
Let agents manage calendars and book appointments directly in conversation.
Sales & lead capture
AI agents qualify leads, answer product questions, and update CRM tools automatically.
Order management
Handle orders, returns, and customer notifications within chat or voice channels.
How to use Link AI?
Create your agent
Describe the agent’s role, and Link AI builds it for you.
Deploy to channels
Turn on voice, web, WhatsApp, Instagram, Messenger, or Slack.
Activate skills and workflows
Add booking, tickets, orders, knowledge base, or automated follow-ups.
Run operations from chat
Use Ally to manage agents and review activity from WhatsApp or Slack.
Pros & Cons of Link AI
Pros
- Omnichannel deployment from one agent build
- No-code agent creation with natural-language description
- Agents can take real actions like booking, ordering, and ticketing
- Built-in voice capabilities with 100+ voices and 20+ languages
- Strong integration stack: Stripe, Google, Outlook, Zoho, Monday, Gmail, Shopify, WhatsApp, Instagram, Slack
- Security features like TLS encryption, scoped access, opt-in integrations, and HIPAA-ready option on Scale
Cons
- Pricing is not clearly disclosed; custom plan only
- Site warns that AI can make mistakes, so important information should be verified
- Ally assistant is currently in beta
- May be complex for very small businesses due to the breadth of features
Frequently Asked Questions
What is Link AI?
Link AI is an agentic business suite that deploys AI agents across voice, web, WhatsApp, Instagram, Messenger, and Slack to handle customer interactions and automate business workflows.
Does Link AI require coding?
No. The website emphasizes describing your agent and workflows in natural language, with no custom code required.
Can Link AI make phone calls?
Yes. It supports outbound calling, call forwarding, and human-in-the-loop voice handoff.
Which tools does Link AI integrate with?
It connects to Stripe, Google, Outlook, Zoho, Monday, Gmail, Shopify, WhatsApp, Instagram, Slack, and more.
Pricing Overview
View full pricing →No credit card required
Detailed plans are not listed. Visit the official website for pricing information.
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