Quo
Shared business phone system with calling, texting, and an AI agent, formerly known as OpenPhone.
Best for
Small teams that want a shared business phone number with AI call handling instead of individual personal cell numbers.
Skip if
You need a full enterprise PBX/contact-center feature set rather than a lightweight shared-inbox phone system.
What is Quo?
Quo, rebranded from OpenPhone in September 2025, is a VoIP-based business phone system that gives teams shared numbers, calling, and SMS/MMS messaging in one collaborative inbox. Multiple teammates can see and respond to the same business number's calls and texts, with routing rules to direct incoming contacts to the right person. Quo layers an AI agent called Sona on top of the phone system to answer calls automatically, transcribe conversations, and summarize them, along with call recording and analytics. It is used mainly by startups and small businesses that need a professional, multi-line phone presence without deploying a traditional PBX, and it integrates with common CRMs like HubSpot and Salesforce on its higher tiers.
SpecificationsAI-estimated
Key Features of Quo
Use Cases for Quo
Shared business line for a small team
Give a support or sales team one professional number everyone can call and text from.
After-hours call coverage
Let the Sona AI agent answer and summarize calls when no one on the team is available.
Sales call logging into a CRM
Sync call and text activity automatically into HubSpot or Salesforce.
Replacing a personal cell number for business
Give employees a dedicated work number instead of using their personal phone for calls and texts.
Pros & Cons of Quo
Pros
- Genuinely shared numbers make small-team phone support feel organized instead of chaotic
- Sona AI agent reduces missed calls outside business hours
- Clean, modern apps across desktop, iOS, and Android
- CRM integrations are useful for sales-heavy small teams
Cons
- Recent rebrand from OpenPhone to Quo may confuse existing users and search results for a while
- Per-user pricing adds up quickly for larger teams
- Advanced AI and integration features are gated behind the pricier Business and Scale tiers
Frequently Asked Questions
Is Quo the same company as OpenPhone?
Yes, OpenPhone rebranded to Quo in September 2025; it is the same product and company under a new name.
Does Quo offer a free trial?
Yes, a 7-day free trial is available on all plans with no credit card required.
What is Sona?
Sona is Quo's built-in AI agent that can answer calls, transcribe conversations, and generate summaries.
Which CRMs does Quo integrate with?
HubSpot and Salesforce integrations are included starting on the Business plan.
Pricing Overview
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