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Quo

Quo

Shared business phone system with calling, texting, and an AI agent, formerly known as OpenPhone.

softwareVoIP & Telephonybusiness phonevoip callingteam texting
Our Verdict

Best for

Small teams that want a shared business phone number with AI call handling instead of individual personal cell numbers.

Skip if

You need a full enterprise PBX/contact-center feature set rather than a lightweight shared-inbox phone system.

What is Quo?

Quo, rebranded from OpenPhone in September 2025, is a VoIP-based business phone system that gives teams shared numbers, calling, and SMS/MMS messaging in one collaborative inbox. Multiple teammates can see and respond to the same business number's calls and texts, with routing rules to direct incoming contacts to the right person. Quo layers an AI agent called Sona on top of the phone system to answer calls automatically, transcribe conversations, and summarize them, along with call recording and analytics. It is used mainly by startups and small businesses that need a professional, multi-line phone presence without deploying a traditional PBX, and it integrates with common CRMs like HubSpot and Salesforce on its higher tiers.

SpecificationsAI-estimated

deploymentCloud/SaaS
open source❌ No
api available✅ Yes
support optionsEmail, live chat, phone (higher tiers)
key integrationsHubSpot, Salesforce

Key Features of Quo

Shared phone numbers let multiple teammates place and receive calls or texts from the same business line with full visibility into the thread history.
Sona, the built-in AI agent, can answer calls automatically after hours or when unavailable and hand off structured summaries.
AI-generated call summaries and transcripts are attached to each call log automatically on Business and Scale plans.
Auto attendants and call routing rules direct incoming calls to the right person or team based on configurable menus.
Native integrations with HubSpot and Salesforce sync call and text activity into existing CRM records.
Desktop apps for Mac and Windows plus native iOS and Android apps keep the same shared inbox in sync everywhere.
Group calling and warm call transfers let a team collaborate on a single call without hanging up and redialing.
Per-number analytics dashboards track call volume, response times, and missed-call rates for a team.

Use Cases for Quo

1

Shared business line for a small team

Give a support or sales team one professional number everyone can call and text from.

2

After-hours call coverage

Let the Sona AI agent answer and summarize calls when no one on the team is available.

3

Sales call logging into a CRM

Sync call and text activity automatically into HubSpot or Salesforce.

4

Replacing a personal cell number for business

Give employees a dedicated work number instead of using their personal phone for calls and texts.

Pros & Cons of Quo

Pros

  • Genuinely shared numbers make small-team phone support feel organized instead of chaotic
  • Sona AI agent reduces missed calls outside business hours
  • Clean, modern apps across desktop, iOS, and Android
  • CRM integrations are useful for sales-heavy small teams

Cons

  • Recent rebrand from OpenPhone to Quo may confuse existing users and search results for a while
  • Per-user pricing adds up quickly for larger teams
  • Advanced AI and integration features are gated behind the pricier Business and Scale tiers

Frequently Asked Questions

Is Quo the same company as OpenPhone?

Yes, OpenPhone rebranded to Quo in September 2025; it is the same product and company under a new name.

Does Quo offer a free trial?

Yes, a 7-day free trial is available on all plans with no credit card required.

What is Sona?

Sona is Quo's built-in AI agent that can answer calls, transcribe conversations, and generate summaries.

Which CRMs does Quo integrate with?

HubSpot and Salesforce integrations are included starting on the Business plan.

Pricing Overview

View full pricing →
Paid (Subscription)

Starter

$15/user/mo billed annually ($19 monthly)

Business

$23/user/mo billed annually ($33 monthly)

Scale

$35/user/mo billed annually ($47 monthly)

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About the Product

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Target AudienceStartups and small businesses that need a shared, professional phone system

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Tags

business phonevoip callingteam textingai call agentshared inbox

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