Shortwave
AI email client that writes, organizes and searches your inbox for you.
Best for
Teams that want a full AI-native email client with native desktop and mobile apps.
Skip if
You just want a lightweight plugin on top of Gmail rather than switching your whole email client.
What is Shortwave?
Shortwave is an AI-powered email client built by former Google engineers that layers natural-language automation on top of email. Users can ask it to organize their inbox, draft messages in their own voice, search across past mail, and schedule meetings, all through plain-language prompts rather than manual filters. Beyond individual productivity, Shortwave includes team features such as shared threads, comments and assignments, plus integrations with Slack, Notion, Asana and HubSpot. It is used by teams at companies including Twilio, Spotify and GitHub, and runs on Mac, Windows, iOS and Android in addition to the web.
SpecificationsAI-estimated
Key Features of Shortwave
Use Cases for Shortwave
AI inbox triage
Set plain-language filters that automatically organize incoming mail without manual rule configuration.
Voice-matched drafting
Generate email replies that read like the sender actually wrote them, with autocomplete assistance.
Historical email search
Ask natural-language questions across years of email instead of guessing exact keywords.
Team shared inboxes
Assign, comment on, and collaborate around shared email threads with teammates.
Pros & Cons of Shortwave
Pros
- Full native apps across Mac, Windows, iOS and Android, not just a browser extension
- Team features like shared threads and assignments make it usable for shared inboxes
- AI search can answer questions across mail history rather than only keyword matching
- Built by an experienced team with backing evident from its enterprise customer list
Cons
- No published free tier, only a 14-day trial before paid billing
- Per-seat pricing rises quickly at the Premier and Max tiers for AI-heavy usage
- Migrating a team's whole workflow to a new email client is a bigger switch than adding a plugin
Frequently Asked Questions
What platforms does Shortwave support?
Shortwave has native apps for Mac, Windows, iOS and Android, plus a web client.
Is there a free trial?
Yes, Shortwave offers a 14-day free trial on all pricing tiers.
Does Shortwave replace Gmail?
Shortwave acts as an AI-enhanced client on top of an existing mailbox rather than a separate mail provider.
Can teams share email threads?
Yes, Shortwave supports shared threads, comments and message assignments for teams.
Pricing Overview
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