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Smartsheet

Smartsheet

A flexible work management platform that lets teams plan, track, and automate work.

softwareProject ManagementProject ManagementCollaborationAutomation
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Our Verdict

Best for

Project managers who need spreadsheet‑style customization with automation

Skip if

Teams requiring strong offline access or low‑cost basic tools

What is Smartsheet?

Smartsheet is a cloud‑based work execution platform that combines the familiarity of spreadsheets with powerful collaboration, automation, and reporting tools. Teams use it to manage projects, track tasks, and align resources across departments. The platform offers customizable sheets, Gantt charts, dashboards, and real‑time alerts, enabling organizations to streamline processes, improve visibility, and make data‑driven decisions without needing extensive IT support.

SpecificationsAI-estimated

deploymentCloud/SaaS
open source❌ No
api available✅ Yes
support optionsEmail, Live Chat, Phone, Knowledge Base
key integrationsSlack, Microsoft Teams, Jira, Google Workspace, Salesforce, Zapier

Key Features of Smartsheet

Sheet-based workspaces let users build custom tables, forms, and views without coding.
Automation rules trigger alerts, reminders, and row updates based on defined criteria.
Gantt charts and critical path analysis provide visual project timelines and dependencies.
Dynamic dashboards aggregate data from multiple sheets for real‑time executive reporting.
Resource management tools track allocation, capacity, and costs across projects.
Granular permission settings enable secure sharing with internal and external stakeholders.
Native mobile apps allow offline editing and instant sync when connectivity returns.
Robust audit logs and admin controls support compliance and governance requirements.

Use Cases for Smartsheet

1

Project Planning

Create detailed project plans with timelines, dependencies, and resource assignments.

2

Marketing Campaign Tracking

Coordinate tasks, budgets, and performance metrics across cross‑functional teams.

3

IT Service Management

Log incidents, automate ticket routing, and generate SLA reports.

4

Financial Budgeting

Build collaborative budget sheets, track spend, and forecast variance.

Pros & Cons of Smartsheet

Pros

  • Highly customizable spreadsheet‑like interface
  • Powerful automation without code
  • Strong reporting and dashboard capabilities
  • Extensive integration ecosystem

Cons

  • Steeper learning curve for advanced features
  • Limited offline functionality compared to native desktop apps
  • Pricing can be high for large enterprises

Frequently Asked Questions

Is there a free version of Smartsheet?

Smartsheet offers a free trial and a limited free tier for individual users, but most features require a paid subscription.

Can I integrate Smartsheet with other tools?

Yes, Smartsheet integrates with Slack, Microsoft Teams, Jira, Google Workspace, Salesforce, and many more via native connectors and Zapier.

Does Smartsheet have a mobile app?

Smartsheet provides native iOS and Android apps that support offline editing and real‑time sync.

Is there an API for developers?

Smartsheet offers a RESTful API that allows programmatic access to sheets, reports, and automation features.

Pricing Overview

View full pricing →
Paid (Subscription)

Pro

$12

Business

$24

Enterprise

Custom pricing

Advanced Work Management

Custom pricing

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Best For

🏢Enterprise Teams🌐Remote Teams

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Project ManagementCollaborationAutomationReportingEnterprise

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