Genius ERP vs Service Fusion

Genius ERP is enterprise resource planning software built specifically for small and mid-sized manufacturers, unifying engineering, production planning, inventory, purchasing and accounting in a single platform. It includes CAD integration and shop floor visibility so custom manufacturers and job shops can track a product from quote through production without switching between disconnected tools. Beyond core ERP functions, Genius ERP bundles CRM, quoting and field service tools for sales and customer success, plus real-time analytics for job costing and financial reporting. The company focuses on manufacturing verticals such as aerospace, metal fabrication, mold and tool & die, and industrial machinery, and offers professional services including training and implementation consulting alongside its cloud ERP option.

Service Fusion is a cloud-based field service management platform for service contractors, covering scheduling and dispatch, customer management, estimates, invoicing, and payments from one system. The company states it serves more than 6,500 customers and 40,000 active users across 25+ trades, including HVAC, plumbing, electrical, appliance repair, locksmith, and cleaning services. The platform includes route-optimized dispatch, a technician mobile app, GPS fleet tracking with driver-behavior monitoring, QuickBooks integration, contactless eSignature, and job costing on higher tiers. Pricing is published directly on the website across three plans - Starter, Plus, and Pro - all with unlimited users and month-to-month terms with no long-term contract required.

• Built specifically for custom and job-shop manufacturers
• CAD-to-production traceability in one system
• Combines CRM, quoting and job costing with core ERP
• Manufacturing-specific vertical expertise and support

• Publishes clear, itemized pricing for all three tiers directly on the website, unlike many field service competitors.
• Serves a wide range of trades (25+ industries), so it is not narrowly locked to one vertical.
• Unlimited users on every plan, so pricing does not scale with headcount.
• No long-term contract requirement, with month-to-month terms available.

• Pricing is not published and requires a sales conversation
• Implementation depth suggests a learning curve for smaller shops
• Best suited to manufacturing; not a general-purpose ERP

• Job costing, inventory management, and the open API are gated behind the Plus and Pro tiers, not included in Starter.
• GPS fleet tracking is an optional paid add-on rather than included in any base plan.
• Monthly (non-annual) billing costs noticeably more per month than the annual rate across all three tiers.