Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management.
Keap (from Thryv, Inc.) is a CRM and sales automation platform designed specifically for small businesses. It combines contact management, drag-and-drop automation, email and text marketing, appointment scheduling, and payment collection in one system, aiming to replace a stack of disconnected small-business tools.
Free for up to 10 users; paid plans from about $7.75/user/month.
- Powerful and configurable
- Strong agile support
- Scales to enterprise
- Big ecosystem
- All-in-one platform reduces the need for separate CRM, email, and scheduling tools
- Automation builder is genuinely usable by non-technical small business owners
- Includes native payment processing and invoicing
- Extensive template library speeds up setup
- Can be complex/heavy
- Configuration overhead
- Overkill for tiny teams
- Single unified pricing tier starting at $299/month is expensive relative to small-business CRM competitors
- Required implementation services add to the real cost of onboarding
- Text marketing volume beyond the base tier requires paid add-ons
What reviewers say
Jira Reviews
4.5 (4)Solid choice
Tried Jira recently. Big ecosystem. No real complaints. Would recommend.
Recommend Jira
We rolled out Jira last quarter. Strong agile support. No real complaints. Would recommend.
Decent with caveats
We rolled out Jira last quarter. Upside: scales to enterprise. Downside: configuration overhead.
Keap Reviews
No reviews yet.
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