Omie vs Service Fusion
Side-by-side comparison of features, pricing, ratings, and alternatives.
Omie is a cloud ERP built for Brazilian small and medium businesses, combining financial management, invoicing, inventory, CRM, and accountant-facing tax tools in one platform. Headquartered in Sao Paulo since 2013, it now serves over 200,000 clients and processes more than R$40 billion in monthly invoices, with a free Omie Fit tier for microentrepreneurs (MEIs) alongside paid plans quoted per business.
Service Fusion is a cloud-based field service management platform for service contractors, covering scheduling and dispatch, customer management, estimates, invoicing, and payments from one system. The company states it serves more than 6,500 customers and 40,000 active users across 25+ trades, including HVAC, plumbing, electrical, appliance repair, locksmith, and cleaning services. The platform includes route-optimized dispatch, a technician mobile app, GPS fleet tracking with driver-behavior monitoring, QuickBooks integration, contactless eSignature, and job costing on higher tiers. Pricing is published directly on the website across three plans - Starter, Plus, and Pro - all with unlimited users and month-to-month terms with no long-term contract required.
- Free Omie Fit tier gives microentrepreneurs a genuine no-cost entry point
- Deep compliance with Brazilian nota fiscal and tax requirements
- Combines ERP, CRM, and accounting integration rather than requiring separate tools
- Large established base of over 200,000 clients
- Publishes clear, itemized pricing for all three tiers directly on the website, unlike many field service competitors.
- Serves a wide range of trades (25+ industries), so it is not narrowly locked to one vertical.
- Unlimited users on every plan, so pricing does not scale with headcount.
- No long-term contract requirement, with month-to-month terms available.
- Full pricing is quote-based rather than transparently published
- Cost can climb quickly as modules and users are added beyond the entry plan
- Primarily built around Brazilian tax and invoicing rules, limiting use outside Brazil
- Job costing, inventory management, and the open API are gated behind the Plus and Pro tiers, not included in Starter.
- GPS fleet tracking is an optional paid add-on rather than included in any base plan.
- Monthly (non-annual) billing costs noticeably more per month than the annual rate across all three tiers.
More alternatives & similar tools
Alternatives to Omie
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Alternatives to Service Fusion
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Tree care and landscaping business management software for estimating, scheduling, and invoicing.
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All-in-one CRM, dispatch, and accounting platform built specifically for moving companies.
The Verdict
AI-generated from listing dataService Fusion is a paid, U.S.-focused field service management platform with transparent tiered pricing; Omie is a free‑to‑start Brazilian ERP with tax‑specific compliance but opaque pricing beyond the entry tier.
Key differences
- •Geographic focus: Service Fusion serves U.S. field contractors; Omie is built for Brazilian SMBs and tax rules.
- •Pricing model: Service Fusion lists three subscription tiers; Omie offers a free tier but higher‑level pricing is quote‑only.
- •Core purpose: Service Fusion centers on dispatch, scheduling, and fleet tracking; Omie provides full ERP, CRM, and inventory for finance‑heavy businesses.
- •Integrations: Service Fusion ties to QuickBooks, Stripe, and fleet partners; Omie integrates with WhatsApp, Brazilian tax systems, and e‑commerce platforms.
- •Feature gating: Service Fusion’s job costing, inventory, and API require Plus/Pro plans; Omie's advanced modules cost extra and are not listed.
Pricing & value
Omie offers a free Fit tier for micro‑entrepreneurs; Service Fusion has no free plan and all tiers are paid.
Ease of use / learning curve
Service Fusion’s drag‑and‑drop scheduling and mobile app are designed for field staff; Omie’s ERP breadth can be complex.
Features & depth
Omie provides integrated finance, CRM, inventory, and AI tax automation; Service Fusion focuses on dispatch and lacks built‑in ERP.
Integrations & ecosystem
Service Fusion lists specific integrations (QuickBooks, Stripe, ServiceCall.ai) and an open API on higher tiers; Omie’s integrations are Brazil‑specific.
Collaboration
Service Fusion allows unlimited users on all plans, enabling team collaboration without extra cost.
Scalability
Service Fusion’s unlimited‑user, month‑to‑month model scales easily for growing contractor crews.
Support
Service Fusion offers phone sales line and online help center; Omie relies on help center and partner accountant network.
Choose Omie if…
Brazilian SMBs or accountants needing integrated ERP, tax‑compliant invoicing, and a free entry tier.
Choose Service Fusion if…
U.S. field service contractors needing dispatch, scheduling, and fleet tracking with transparent subscription pricing.
Common questions
Is there a free version of either product?
Omie offers a free Fit tier for Brazilian micro‑entrepreneurs; Service Fusion has no free tier.
Can I integrate my existing accounting system?
Service Fusion integrates with QuickBooks; Omie integrates with Brazilian tax systems and e‑commerce platforms, but no QuickBooks.
Will the software work for a company outside the U.S. or Brazil?
Service Fusion is U.S.‑oriented and does not mention international tax support; Omie is built for Brazilian tax rules and may not suit non‑Brazilian firms.