Freshsales

AI‑powered sales CRM with built‑in phone, email and lead scoring

softwareCRM SoftwareCRMSalesLead Management

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Alternatives

Zoho CRMAI-suggested

Choose Zoho CRM if…

you need cross‑app data sync with Zoho Desk or Books
you want a free tier for up to 3 users
you prefer a single vendor for CRM and other business tools
you need AI assistant Zia alongside sales automation

See details

CoeveraAI-suggested

Choose Coevera if…

you need a drag‑and‑drop pipeline that reps can update in
you want native document management without a third‑party
you require iOS and Android mobile apps for field reps
you prefer a single paid subscription over a freemium model

See details

FolkAI-suggested

Choose Folk if…

you need instant LinkedIn lead capture via a Chrome
you want AI assistants to draft follow‑ups and recaps
you require native desktop apps for Windows and macOS
you prefer a single subscription with transparent pricing

See details

SalesflareAI-suggested

Choose Salesflare if…

you need zero manual logging of emails, calls and meetings
you rely on LinkedIn, Gmail or Outlook sidebar integrations
you want a 30‑day free trial with no credit‑card required
you prefer auto‑enrichment of contacts from signatures and

See details

Nutshell CRMAI-suggested

Choose Nutshell CRM if…

you need built‑in email marketing with audience segmentation
you must generate and e‑sign quotes or contracts from the
you rely on two‑way Gmail or Outlook sync for contacts and
you want a 14‑day free trial that doesn’t require a credit

See details

How to Decide

Freshsales is an AI‑powered sales CRM known for its built‑in phone, email sync and AI lead scoring, used by SMBs and mid‑market sales teams. The alternatives split into a few clear camps: Zoho CRM leans on a free tier for up to three users and deep integration across the broader Zoho business suite; Nutshell CRM emphasizes built‑in email marketing plus AI call transcription and summarization; Salesflare focuses on heavy automation of data entry with native LinkedIn sidebar integration and automatic logging of communications.

When comparing these options, consider the pricing model (Freemium with limited features in Freshsales versus tiered paid plans or limited free users in Zoho and Nutshell), the depth of automation (AI lead scoring in Freshsales, email‑marketing automation in Nutshell, and auto‑capture of emails, calls and LinkedIn data in Salesflare), the breadth of native integrations (Freshsales ties tightly to Slack, Gmail and Outlook, Zoho offers suite‑wide connections, Nutshell syncs Gmail/Outlook and Zapier, Salesflare adds LinkedIn), and the level of customization available (Freshsales provides custom fields and workflows without coding, Zoho offers extensive configurability, while Salesflare provides a more streamlined but less customizable pipeline).

All Alternatives

Coevera

AI-suggested

) is a B2B sales CRM built around a visual pipeline interface. It gives sales teams a clear, drag-and-drop view of deals moving through each stage, paired with account and contact management, task and appointment tracking, and document management.

✦ Best for b2b sales teams who want a highly visual pipeline view without stitching together separate tools.

Paid (Subscription)ProprietaryWebiOSAndroidVisual PipelineAI Sales AssistantEmail Integration

“Freshsales delivers an AI‑powered sales CRM with pipeline management, targeting the same SMB/mid‑market B2B sales teams.”

Folk

AI-suggested

app) is a CRM built to centralize business relationships across email, calendar, social platforms, and thousands of other tools, then use AI assistants to automate repetitive sales work.

✦ Best for small sales, agency, or partnership teams who want a simple crm with strong linkedin capture and ai-assisted follow-up.

Paid (Subscription)ProprietaryWebWindowsMacAI AssistantsfolkX ExtensionContact Enrichment

“Freshsales provides an AI‑powered CRM with built‑in phone, email and lead scoring, matching Folk's AI‑enhanced sales pipeline.”

Salesflare

AI-suggested

Salesflare is a CRM built around minimizing manual data entry: it automatically logs emails, meetings, and calls, and pulls contact and company details from email signatures, social profiles, and public data sources into visual sales pipelines.

✦ Best for small b2b sales teams that want a crm that fills itself in from email and social data.

Paid (Subscription)ProprietaryWebiOSAndroidAuto Data EntryVisual PipelinesEmail Tracking

“Salesflare automates data entry and tracks pipelines, serving the same sales‑team needs as Freshsales.”

Zoho CRM

AI-suggested

Zoho CRM is a full-featured, affordable CRM that is part of the broad Zoho suite of business apps, offering sales automation, analytics, and AI at competitive pricing. It suits businesses wanting an integrated, cost-effective stack.

✦ Best for small teams seeking integrated business apps

FreemiumProprietaryWebiOSAndroidSales automation andAI assistant (Zia)Deep Zoho suite

“Zoho CRM provides comparable sales pipeline, lead scoring and phone/email integration for SMBs.”

Nutshell CRM

AI-suggested

Nutshell combines contact management, a drag-and-drop sales pipeline, and two-way Gmail/Outlook sync into one CRM aimed at small and mid-sized businesses.

Paid (Subscription)ProprietaryWebiOSAndroidAI Call NotetakerDrag-Drop PipelineEmail Marketing