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Vtiger

Vtiger

AI-powered CRM unifying sales, marketing, and support in one shared customer view.

softwareCRM SoftwareCRMsales automationhelp desk
Our Verdict

Best for

Small-to-mid businesses wanting sales, marketing, and help desk unified in one affordable CRM

Skip if

You need a highly modern UI or deep enterprise-grade customization out of the box

What is Vtiger?

Vtiger is an all-in-one CRM platform that centralizes sales, marketing, and help desk data into a single 'One View' of each customer, aimed at helping teams collaborate without switching tools. It includes native marketing automation, a support ticketing system, and Calculus AI for predictive insights and chatbots.

SpecificationsAI-estimated

deploymentCloud/SaaS
open source❌ No
api available✅ Yes
support optionsEmail, Live Chat, Help Center
key integrationsMicrosoft Teams, Google Workspace, Mailchimp, QuickBooks

Key Features of Vtiger

One View consolidates sales, marketing, and support interactions for each customer into a single record.
Calculus AI provides predictive lead scoring, deal insights, and conversational chatbots.
Deal Rooms give sales reps and buyers a shared collaborative space to manage the closing process.
Built-in help desk supports ticketing, SLAs, customer portals, and live chat without a separate tool.
Marketing automation includes email campaigns, landing pages, and webforms natively in the CRM.
Native mobile apps for iOS and Android support field sales and support teams on the go.
Over 500 integrations connect Vtiger to tools like Microsoft Teams, Google Workspace, and QuickBooks.

Use Cases for Vtiger

1

Unify sales and support

Give reps and support agents a single customer view instead of siloed tools.

2

Run email marketing campaigns

Build and send campaigns natively without a separate marketing platform.

3

Manage a help desk

Handle tickets, SLAs, and a customer self-service portal inside the CRM.

4

Score and route leads

Use Calculus AI to prioritize the leads most likely to convert.

Pros & Cons of Vtiger

Pros

  • Free tier is genuinely usable for up to 10 users
  • Combines CRM, marketing, and help desk without separate subscriptions
  • Recognized in Gartner Magic Quadrant for Sales Force Automation for 7 years
  • 500+ pre-built integrations reduce custom development

Cons

  • Interface can feel dated compared to newer CRM entrants
  • Advanced AI features are gated behind higher-tier plans
  • Pricing displayed regionally can make cost comparison confusing

Frequently Asked Questions

Does Vtiger have a free plan?

Yes, the One Pilot plan is free for life for up to 10 users with basic CRM, marketing, and help desk features.

Does Vtiger include AI?

Yes, Calculus AI adds predictive scoring, generative AI, and chatbots starting at the Growth tier.

Is there a free trial for paid plans?

Yes, Vtiger offers a 15-day free trial with no credit card required.

How many integrations does Vtiger support?

Vtiger's AppConnect ecosystem supports 500+ integrations including Slack, Mailchimp, and QuickBooks.

Pricing Overview

View full pricing →
Freemium

One Pilot (Free)

$0

One Growth

~$10

One Professional

~$25

One Enterprise

~$35

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About the Product

Unclaimed Listing
Platforms
Target AudienceSmall to mid-size businesses wanting sales, marketing, and support in one CRM

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