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Command AI

Command AI

In-app guides and surveys to better engage users

softwareMarketing PlatformsIn-app guidesSurveysUser onboarding

What is Command AI?

Command AI is an in-app engagement platform, now rebranded as Amplitude's Guides and Surveys. It helps teams create behavior-targeted product tours and NPS surveys to improve onboarding, feature adoption, and customer insight.

SpecificationsAI-estimated

PricingBased on number of guides/surveys, not MTUs or event volume
PlatformAmplitude platform
AvailabilityAdd-on for Amplitude Plus; bundled with Growth and Enterprise plans

Key Features of Command AI

Guided in-app tours
NPS surveys and other surveys
Behavior-based targeting
Guardrails and prioritization logic
Annoyance measurement
Branding options
Amplitude platform integration

Use Cases for Command AI

1

User onboarding

Help new users navigate through essentials with in-app tours.

2

Customer happiness measurement

Send NPS surveys that don't interrupt user flows.

3

Feature adoption

Target users based on in-product behaviors to increase feature adoption.

How to use Command AI?

1

Create a guide or survey

Use the visual builder in Amplitude to create an in-app guide or NPS survey.

2

Set targeting behavior

Trigger the guide based on user actions, such as rage clicks or specific workflows.

3

Apply guardrails

Set prioritization and frequency cap rules to avoid overwhelming users.

4

Measure annoyance

Use annoyance metrics and analytics to adjust which users see more or fewer guides.

Pros & Cons of Command AI

Pros

  • Behavior-based targeting rather than rigid rules
  • Guardrails and prioritization to prevent popup fatigue
  • Annoyance measurement to reduce frustration
  • Fully integrated with Amplitude analytics, experimentation, and session replay
  • Brandable guides and surveys

Cons

  • Now part of Amplitude, so standalone Command AI identity may be deprecated
  • Pricing likely tied to Amplitude plans

Frequently Asked Questions

How is Command AI / Guides and Surveys priced?

Guides and Surveys are priced based on the number of guides and surveys you create, not on monthly tracked users or event volume.

Is this still Command AI?

Command AI was acquired and rebranded as Amplitude's Guides and Surveys product, combining its intelligence with Amplitude's behavioral data.

Pricing Overview

View full pricing →
Paid (Subscription)

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Detailed plans are not listed. Visit the official website for pricing information.

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About the Product

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Platforms
Target AudienceProduct managers, growth teams, onboarding managers, and B2B SaaS companies looking to reduce user frustration while improving adoption and customer insight.

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Tags

In-app guidesSurveysUser onboardingNPSProduct analytics

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