Command AI
In-app guides and surveys to better engage users
What is Command AI?
Command AI is an in-app engagement platform, now rebranded as Amplitude's Guides and Surveys. It helps teams create behavior-targeted product tours and NPS surveys to improve onboarding, feature adoption, and customer insight.
SpecificationsAI-estimated
Key Features of Command AI
Use Cases for Command AI
User onboarding
Help new users navigate through essentials with in-app tours.
Customer happiness measurement
Send NPS surveys that don't interrupt user flows.
Feature adoption
Target users based on in-product behaviors to increase feature adoption.
How to use Command AI?
Create a guide or survey
Use the visual builder in Amplitude to create an in-app guide or NPS survey.
Set targeting behavior
Trigger the guide based on user actions, such as rage clicks or specific workflows.
Apply guardrails
Set prioritization and frequency cap rules to avoid overwhelming users.
Measure annoyance
Use annoyance metrics and analytics to adjust which users see more or fewer guides.
Pros & Cons of Command AI
Pros
- Behavior-based targeting rather than rigid rules
- Guardrails and prioritization to prevent popup fatigue
- Annoyance measurement to reduce frustration
- Fully integrated with Amplitude analytics, experimentation, and session replay
- Brandable guides and surveys
Cons
- Now part of Amplitude, so standalone Command AI identity may be deprecated
- Pricing likely tied to Amplitude plans
Frequently Asked Questions
How is Command AI / Guides and Surveys priced?
Guides and Surveys are priced based on the number of guides and surveys you create, not on monthly tracked users or event volume.
Is this still Command AI?
Command AI was acquired and rebranded as Amplitude's Guides and Surveys product, combining its intelligence with Amplitude's behavioral data.
Pricing Overview
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Detailed plans are not listed. Visit the official website for pricing information.
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