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Userpilot

Userpilot

Product analytics and onboarding platform for user monetization

softwareAnalytics & BIProduct AnalyticsUser OnboardingIn-App Engagement
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What is Userpilot?

Userpilot is a product analytics and in-app engagement platform that helps product and growth teams turn user behavior into activation, adoption, retention, and revenue outcomes. It combines event-based analytics (funnels, cohorts, dashboards) with in-app engagement tools like tooltips, banners, spotlights, and guided flows. The platform also includes NPS/CSAT survey collection, session replay with frustration detection, and an AI agent called Lia for autonomous in-app actions, alongside integrations with tools such as Salesforce, HubSpot, Segment, and Amplitude.

SpecificationsAI-estimated

deploymentCloud/SaaS
open source❌ No
support optionsEmail (Starter), Live Chat and Phone (Growth and above)
key integrationsSalesforce, HubSpot, Segment, Mixpanel, Zendesk, Intercom, Google Analytics, Amplitude

Key Features of Userpilot

Captures product usage events for funnel, cohort, and trend analysis.
Builds in-app onboarding flows using tooltips, banners, and spotlights without code.
Collects NPS and CSAT feedback directly inside the product.
Records session replays with automatic frustration detection.
Includes an AI agent (Lia) that can take autonomous in-app actions.
Integrates with CRM and analytics tools such as Salesforce, HubSpot, Segment, and Amplitude.

Use Cases for Userpilot

1

New user onboarding

Guide new users through product setup with in-app flows and tooltips.

2

Feature adoption tracking

Analyze which features drive retention using funnel and cohort analysis.

3

Customer feedback collection

Run NPS and CSAT surveys inside the product to gauge satisfaction.

4

Reducing user friction

Use session replay and frustration detection to find and fix confusing UI moments.

Pros & Cons of Userpilot

Pros

  • Combines analytics and in-app engagement in one platform
  • No-code flow builder for onboarding
  • Broad integration list for CRM and analytics stacks
  • AI-assisted engagement features

Cons

  • Starting price of $299/mo is high for very small teams or solo builders
  • Growth plan jumps sharply to $849/mo
  • Full analytics depth is reserved for higher tiers

Frequently Asked Questions

What is the starting price for Userpilot?

The Starter plan begins at $299/month for up to 2,000 monthly active users.

Does Userpilot require coding to build flows?

No, in-app flows, tooltips, and banners can be built without code.

What integrations does Userpilot support?

It integrates with tools including Salesforce, HubSpot, Segment, Mixpanel, Zendesk, Intercom, Google Analytics, and Amplitude.

Does Userpilot offer session replay?

Yes, session replay with frustration detection is available, with additional capacity as an add-on on the Growth plan.

Pricing Overview

View full pricing →
Paid (Subscription)

Starter

$299/mo

Growth

From $849/mo

Enterprise

Custom

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Best For

🚀Startups & Founders🏢Enterprise Teams

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About the Product

Unclaimed Listing
Platforms
Web
Target AudienceProduct and growth teams at SaaS companies

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Tags

Product AnalyticsUser OnboardingIn-App EngagementSession ReplaySaaS Growth

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