Copper

Name: Copper
Brand: Copper

CRM built for Google Workspace, inside Gmail and Calendar.

softwareCRM Software CRMGoogle-WorkspaceGmail-Integration

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Our Verdict

Best for

Google Workspace sales teams wanting native Gmail & Calendar CRM

Skip if

Teams requiring advanced reporting or non‑Google ecosystem features

What is Copper?

Copper is a customer relationship management platform designed specifically for Google Workspace users. It embeds directly into Gmail and Google Calendar, letting teams capture and track interactions without leaving their primary workflow. The system automates data entry, provides pipeline visibility, and syncs with other Google apps, helping sales and service teams stay organized while leveraging the tools they already use daily.

SpecificationsAI-estimated

deploymentCloud/SaaS

open source❌ No

api available✅ Yes

support optionsEmail, Live Chat, Knowledge Base

key integrationsGmail, Google Calendar, Google Drive, Zapier, Slack

Key Features of Copper

Automatically creates new contacts and deals from Gmail messages without manual entry.

Syncs tasks and events with Google Calendar to keep sales activities visible in one place.

Provides a visual pipeline view that can be customized by stage, owner, and value.

Offers workflow automation to trigger follow‑up emails, task assignments, and notifications.

Generates real‑time reports and dashboards for revenue forecasting and activity tracking.

Includes a mobile‑optimized web app for iOS and Android browsers, enabling on‑the‑go access.

Supports bulk import and export of contacts via CSV and Google Sheets integration.

Provides a public API and Zapier connectors for extending functionality to other SaaS tools.

Use Cases for Copper

Sales Pipeline Management

Track leads from email to close within Gmail.

Customer Support Follow‑up

Log support tickets directly from calendar events.

Team Activity Reporting

Generate weekly sales performance dashboards.

Automated Lead Capture

Create contacts automatically from inbound emails.

Pros & Cons of Copper

Pros

Native Gmail and Calendar integration eliminates context switching.
Easy to set up for teams already on Google Workspace.
Visual pipeline makes forecasting intuitive.
Automation reduces manual data entry.

Cons

Limited functionality outside the Google ecosystem.
Advanced reporting requires higher‑tier plans.
Mobile experience is web‑based, not a native app.

Frequently Asked Questions

Does Copper work with non‑Google email accounts?

It can import contacts from other email providers, but core features are optimized for Gmail.

Is there a free version?

Copper offers a free trial and a limited free tier with basic contact management.

Can I customize the sales pipeline stages?

Yes, users can add, rename, or reorder stages to match their sales process.

Does Copper provide an API for developers?

Copper offers a REST API and Zapier integrations for custom workflows.

Pricing Overview

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Freemium

Detailed plans are not listed. Visit the official website for pricing information.

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